Sub-Processors
In accordance with Article 28 of the GDPR, JobStaq maintains transparency regarding the sub-processors engaged to support the provision of the Services. This page provides details of those sub-processors, including any that are used only when optional features are used.
Core Subprocessorsâ
These sub-processors are used to operate and deliver the core JobStaq platform and may process customer and end-user personal data for all customers.
For the purposes of this section, where a sub-processor is described as processing "all data", this means any customer and end-user personal data stored, transmitted, or otherwise processed within the service, including account data, application data, content, files, logs, metadata, and backups.
Multiple hosting sub-processors are used to support redundancy, high availability, and disaster recovery. Not all customer data is processed by each provider at all times.
| Â Â Â Â Â | Entity | Entity Country | Purpose | Categories of Data | Links |
|---|---|---|---|---|---|
 | Amazon Web Services, Inc. | United States | Cloud hosting | All data | Sub-processor details |
 | Backblaze, Inc. | United States | Cloud storage | All data | Sub-processor details |
 | BunnyWay d.o.o. | Slovenia | Content delivery network (CDN) | IP addresses and request metadata | Sub-processor details |
 | Cloudflare, Inc. | United States | Content delivery network (CDN) Cloud hosting CAPTCHA verification | All data | Sub-processor details |
 | Google, LLC. | United States | Cloud hosting | All data | Sub-processor details |
 | Raintank Inc., dba Grafana Labs | United States | Infrastructure observability | All data | Sub-processor details |
 | Intuition Machines, Inc. | United States | CAPTCHA verification | IP addresses and request metadata Device and interaction signals | Sub-processor details |
 | HostHatch, LLC. | United States | Cloud hosting | All data | |
 | IDrive Inc. | United States | Cloud storage | All data | Sub-processor details |
 | Instatus, Inc. | United States | Status page | IP addresses and request metadata Contact details (upon subscribing to status updates) | Sub-processor details |
 | Volentio JSD Limited | United Kingdom | Content delivery network (CDN) | IP addresses and request metadata | Sub-processor details |
 | Microsoft Corporation | United States | Cloud hosting Product analytics and session insights Email hosting, file storage & collaboration tools | All data | Sub-processor details |
 | Netlify, Inc. | United States | Web hosting | IP addresses and request metadata | Sub-processor details |
 | OVH SAS. | France | Cloud hosting | All data | Sub-processor details |
 | PostHog, Inc. | United States | Product analytics and event tracking Marketing automation | IP addresses and request metadata Internal user identifiers Contact details (names, email addresses) | Sub-processor details |
 | Functional Software, Inc. t/a Sentry | United States | Infrastructure observability | IP addresses and request metadata Internal user identifiers | Sub-processor details |
 | Stripe, LLC. | United States | Billing management and invoice/customer administration | IP addresses and request metadata Contact details Payment methods | Sub-processor details |
Feature-Specific Subprocessorsâ
Subprocessors in this table may be engaged if you choose to use certain product features.
| Â Â Â Â Â | Entity | Entity Country | Purpose | Categories of Data | When Used | Links |
|---|---|---|---|---|---|---|
 | 1NCE GmbH | Germany | Connectivity | IP addresses and request metadata Network-derived location metadata SIM & device identifiers (eg. IMEI, ICCID) Internal vehicle identifier | Vehicle tracing solution using hardware trackers | Sub-processor details |
 | Algolia SAS | France | Search | IP addresses and request metadata | Searching https://docs.jobstaq.co.uk | Sub-processor details |
 | Sendinblue SAS, dba Brevo | France | SMS delivery | Recipient phone number Sender phone number User-supplied content | Sending SMS communications | Sub-processor details |
 | KEPTAGO LTD t/a geoapify | Cyprus | Geolocation and mapping services | IP addresses and request metadata Location data | Interacting with maps | Sub-processor details |
 | GigaHost AS | Norway | Web hosting services | IP addresses and request metadata Location data | Schedule optimisation | |
 | IDDQD Limited | United Kingdom | Address lookup and UPRN/UDPRN resolution | IP addresses Account holder name & address Address data | Address autocompletion | Sub-processor details |
 | Mapbox, Inc. | United States | Geolocation and mapping services | IP addresses and request metadata Location data | Interacting with maps | Sub-processor details |
 | OpenAI, LLC. | United States | Large Language Model (LLM) access | User-supplied content when using AI features | AI powered features (eg. communication template generation, job sheet import) | Sub-processor details |
 | One Auto API Limited | United Kingdom | Automotive data | Vehicle Identification Numbers (VIN) Vehicle Registration Marks (VRM) | Managing vehicle data | |
 | PC2Paper Ltd | United Kingdom | Letter printing and fulfillment | Recipient name & postal address Internal user identifiers User-supplied content | Sending letter communications | Sub-processor details |
 | Sinch AB | Sweden | Email delivery | Recipient name & email address Sender name & email address User-supplied content IP addresses & request metadata | Email delivery (both from JobStaq to our customers, and our customers to theirs) | Sub-processor details |
 | Stannp Ltd | United Kingdom | Letter printing and fulfillment | Recipient name & postal address Internal user identifiers User-supplied content | Sending letter communications | Sub-processor details |
 | Telnyx, LLC. | United States | Voice, messaging, and data services | SMS delivery Phone call metadata & content | Sending SMS communications Calling JobStaq | Sub-processor details |
 | The SMS Works LTD | United Kingdom | SMS delivery | Recipient phone number Sender phone number User-supplied content | Sending SMS communications | Sub-processor details |
 | TomTom Global Content B.V. | Netherlands | Routing and mapping | Location data | Calculating routes / travel details | Sub-processor details |