We're rolling out some large changes to how locations associated with events work, to increase the flexibility offered by the calendar and automatic scheduling.

Prior to this update, events could either be associated with a job or not. Events associated with a job always took place at the job's site address, and non-job events had no location. Some users had to work around this limitation by opening jobs whenever they needed to schedule work at an address, which added admin time, and made job status summaries less useful.

From this update, events themselves have a location, which for all historic events, defaults to the job address, or no address for events without jobs.

This means you can create non-job events with a location, such as for meetings and training, to allow the app to present navigation options.

For job events, you can remove the address from the event, allowing you to schedule in time for calls with customers, or to survey properties online proior to work with software such as Zoom to save on travel time. You're also able to assign a different property to one event, for example, to set an address where keys need to be picked up and returned to in order to access the site's main property.

We've improved handling of international (non-GB) phone/mobile numbers and addresses across the software.

Phone Numbers You can continue to enter phone/landline and mobile numbers in the same way you have up until now. However, we've improved validation support for international numbers, and support for formatting these for readability.

You'll need to specify a country dialing code (eg. +44) for any international numbers, and if this is omitted, the number will be interpreted as being from the same country your JobStaq account is set to (GB).

Addresses When creating and editing properties through the website and app, there's now a field to select the country the property is located within. This is used to determine the validation that's applied to the postcode when saving your changes.

At present, address lookups, mapping, and auto-scheduling will continue to only work for properties within the UK, however, if you have a use case for any of these features with international addresses, please reach out to let us know!

To help make finding data within your JobStaq account easier, we've made some changes to how the account search functions.

Your query is now also checked against job descriptions, event descriptions, notes, and job customer reference fields for matches. Some changes have been made to improve detection of phone number in queries, to improve the changes of finding a match.

When filling out forms on our app, your changes will now be saved as you progress, so that in the event you need to view something else in the app, or run into any technical issues, you won't need to worry about losing your progress, or finishing the form first.

Whenever you change an input on the form, it'll be saved in the background in a draft state. Drafts remain locally on the device you created them from, and will only sync once they've been fully completed.

If you want to delete a draft form, when exiting the form editor using the "back" button at the top right of the page, there is an option to exit and delete draft.

We're currently rolling out support for draft forms to our mobile apps, so you'll start to see this become available over the next few days.

Following from feedback from some users, we are now offering autocompletion for UK addresses at no additional cost from your regular subscription.

Previously, we were sourcing data from Royal Mail's Postal Address File (PAF), which while good quality was expensive due to licensing terms, resulting in costs for this feature being passed along to users, at around 5p per lookup.

We're now sourcing address data from a different provider which uses other data sources with lower associated costs. From our investigations, the data appears to be good enough for most use cases, and has become the default system for all accounts since this was released earlier today.

If you still wish to use the higher-quality PAF address data, please contact our support team and we can switch your account back to the older pay-per-use lookup system, which benefits from improved location accuracy, higher address coverage, and better support for preventing duplicated data within your account. We plan to offer both systems going forwards, with the eventual goal being to allow you to switch your account between these providers based on your preferences.

Updates to our billing pages to reflect this change will shortly follow over the next few weeks.

What do I do if I have remaining account credit for postcode lookups?

If you purchased account credit to use for our old postcode system and no longer have a use for this, please contact our support team, so we can either refund this credit, or apply it to a future invoice for your subscription.

With the number of items in the forms list growing over time, it may become difficult to find forms which you commonly use, especially if these are located near the bottom of the list.

This update introduces the option to favourite forms within the app, so that they are pinned to the top of the list, allowing you to quickly access commonly created forms.

To use this feature, when on the "Select form" page of the app, simply swipe right on the form you want to favourite, and click the "favourite" button. It will then appear in a new "Favourites" section at the top of the page. If you want to remove a favourited form, just follow the same steps.

We've added support for importing logs from Anton Sprint analysers in addition to Kane analysers. Logs can be imported to be saved against jobs for reference, and used to auto-complete selected forms, such as domestic gas safety certificates.

To pair an analyser, ensure it is turned on with Bluetooth enabled on your device, go to "Settings", "Analyser", and select the analyser from the list.

While paired, you can export logs via Bluetooth from the analyser, and they will import into the app. Note the analyser will currently report the app did not receive the data correctly - just dismiss this error with the "esc" key.

The app currently supports the following log types, with more to be added in future as required:

• Flue log
• Ambient air log
• Tightness log

We've added a changelog to our app, which will also soon come to our new web interface. This will allow you to keep up-to-date with any large changes or new features which we release.

When there are unread changes for your attention, these will appear at the top of the app menu screen. Once seen, this notification will hide, and can be accessed from the app settings menu at any time.